We work with clients in the private sector, NGOs and donors to support every stage and range of training needs. We have helped to design, deliver and plan curriculum involving all levels of staff and offered in remote global locations. We have built a repository of knowledge and experience by serving as lead trainers, facilitators and curriculum developers, working intensively with the client to fine tune the learning approach and ensure that adult learning methodologies are incorporated throughout the learning lifecycle. We also develop robust Training of Trainers methodologies, recognizing the capacity building is a key to sustainability. Our full range of training-related services include:

  1. Lean methodology and design thinking for business process improvement and innovation;
  2. Customized training design and delivery to build staff skills. We
    use the ADDIE process, and can apply a variety of delivery methods from
    instructor-led training to microlearning approaches;
  3. Change management to support transitions to new systems, processes and ways of working;
  4. Organizational design to ensure alignment with mission and empowerment of staff;
  5. Strategic planning and performance management to achieve outcomes
    and goals, drawing on logic model tools and Managing for Results
    principles; and
  6. Team facilitation, leadership development and executive coaching
    for leadership and team effectiveness. Our integrated, holistic approach
    ensures engagements support the larger organizational system and
    fulfillment of goals.

As a leading monitoring and evaluation provider to our clients, we are committed to results-oriented approaches (not merely post-training evaluations) and incorporate pre- and post-training methodologies, including communities of practice, e-learning and learning portals.

In today’s fast-paced learning environment in which adults gain knowledge in a variety of ways, we have also honed our offering in developing remote instructor-led (synchronous) and self-guided (asynchronous) e-learning training. We develop e-learning as a “blended learning” approach that dovetails with in-person instruction or as stand-alone learning modules.